| | When a loss occurs, immediate assistance is crucial. Our Claims Division is trained to act with urgency and empathy, while providing the technical direction necessary to resolve the claim both promptly and equitably. We have developed a claims management program that contemplates foreseeable claim–related needs and offers the flexibility of creating specialized programs for you. | |
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| | Serious workplace injuries must be reported within 8 hours of the employer's knowledge of the injury. Cal-OSHA's definition is as follows:
"Serious injury or illness" means any injury or illness occurring in a place of employment or in connection with any employment which requires inpatient hospitalization for a period in excess of 24 hours for other than medical observation or in which an employee suffers a loss of any member of the body or suffers any serious degree of permanent disfigurement, but does not include any injury or illness or death caused by the commission of a Penal Code violation, except the violation of Section 385 of the Penal Code, or an accident on a public street or highway.
Click here to open a form listing the information you'll need to report.
Click here for the Cal-OSHA telephone numbers for reporting serious injuries. | |
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| | For after-hours claim emergencies, immediately contact a local contractor or emergency service to secure the property and report your claim to your insurance carrier through their emergency number listed below. If your insurer doesn’t have an after-hours claims service, take the necessary steps to protect your property from further damage and contact our claims department the next business day.
Click here for a list of after-hours emergency claim reporting telephone numbers. | |
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